APEX support

Help with social connections

Tell us which platform and connection state needs attention. Do not send access tokens. Do not send passwords, access tokens, API keys, or other secrets.

Quick fixes

I cannot sign in

Use the reset flow for a forgotten password. If the email does not arrive, contact support from the same email address used for APEX.

A social connection needs attention

Use the provider checklist and the exact message shown on your connection card. Each guide explains what to check before you retry or reconnect.

A page or workspace did not load

Try the page's Retry action once. If it still fails, return to a safe page and send support the page name, time, and visible reference number.

An upload failed

Keep the original file, avoid repeated submissions, and tell support the file type and the message shown. Do not attach confidential media unless support requests it securely.

Privacy or deletion request

Use the published instructions to request deletion of account, workspace, uploaded content, or connected social account data.

What to include in a support request

  • Your APEX sign-in email and business or workspace name.
  • The page, social platform, or action that needs help.
  • The exact user-facing message or reference number and the approximate time it happened.

Support email: aidan.kolar@apexsolutionslive.com